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Our team has extensive experience in designing, developing, launching, and scaling payment and e-money firms. We posses knowledge in regulatory compliance, regulatory reporting, AML/CTF, financial crime prevention, and can help you building your PayTech startup from ground up.

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Frequently Asked Questions

Yes, Baseella core, web portal and mobile apps are fully suitable for any payment or e-money institution, or a small bank, that is providing transactional banking services. Our chart of accounts and financial reports are based on the IFRS, but can be easily customised to suit a specific accounting standard of your home jurisdiction. Regulatory reporting is readily available for the UK and EU licensed entities, other types of regulatory reports can be developed quickly upon your request.

Yes, we can deploy Baseella core for your company, and you can easily integrate your customer web portal and mobile applications via our powerful omnichannel RESTful API and GraphQL Federation.

When it comes to running your core business, be it payments, e-money or transactional banking, Baseella has everything that you need, including fully automated customer onboarding, biometric identification of the customers, PEP, sanctions, adverse media screening, customer risk scoring (dynamic), transaction risk scoring and monitoring, full general ledger and chart of accounts based core, intra-company accounting, management and regulatory reporting, customer relationship and complaints management, integrated payment card issuance and maintenance, popular payment types processing, currency exchange functionality, customer web portal, customer iOS and Android mobile apps. So, the answer is NO; you do not need any other auxiliary software applications. 

Deploying our core system, white-labelled web portal, and mobile apps on your preferred cloud platform is a seamless process that can be completed within 5 days. We offer compatibility with popular cloud platforms such as AWS, Google Cloud, Azure, and others that support Kubernetes. This means you can have your core up and running swiftly, even if you're a startup without an existing customer base.

For integrations with external entities like banks, payment service providers, and card issuers/processors, we provide a range of readily available API integrations. However, if you require additional API integrations that are not already developed, our team will work diligently to prepare the necessary integrations. This process may take up to 2 months to ensure a robust and secure connection.

If you're considering migrating from another core banking system, we understand the importance of a carefully planned and executed transition. Our experts will collaborate closely with your team to design a comprehensive migration plan, outline necessary processes, and execute the migration seamlessly. This migration process typically takes up to 6 months to ensure a successful and hassle-free transition.

At Baseella, we prioritise efficiency and precision in all our deployments and integrations. We are committed to providing you with a seamless experience, whether you're starting from scratch as a startup or transitioning from an existing core banking system. Contact us today to discuss your specific requirements, and let us help you expedite your journey to success.

At Baseella, we believe that attention to detail is a fundamental principle that permeates every aspect of our work. We understand that the smallest details can significantly impact the overall quality and user experience of our software and services. Therefore, we are committed to upholding a meticulous approach in everything we do.

From developing our core banking software to implementing customer-facing applications, we pay careful attention to every line of code, each user interface element, and each feature. Our team of skilled professionals scrutinises each aspect, ensuring precision and accuracy at every stage of the process.

Attention to detail extends beyond the technical aspects. We strive to deeply understand each of our customer's unique needs and requirements. By actively listening and engaging in open communication, we are able to fine-tune our solutions to align with your specific goals and challenges.

In addition, our commitment to detail extends to our customer support. We take the time to actively listen to your questions and concerns, providing thorough and comprehensive responses. Our support team is dedicated to resolving any issues you may encounter, ensuring that no detail is overlooked in the pursuit of your success.

By focusing on the finer points, we ensure that our software solutions are fit for purpose, intuitive, efficient, and reliable. We are committed to delivering an exceptional user experience, where even the smallest details contribute to a seamless and satisfying journey for our customers.

At Baseella, attention to detail is not just a value—it's ingrained in our culture. We take pride in our commitment to excellence and strive to exceed expectations by delivering products and services that truly stand out. Experience our dedication to detail and discover the difference it can make for your business.

At Baseella, security is a top priority, and we adhere to the highest standards to ensure the confidentiality, integrity, and availability of your data and systems. We take a comprehensive and proactive approach to security, employing multiple layers of protection to safeguard your valuable information and sensitive payment data of your customers.

Here is an overview of our approach to security:

  1. Robust Infrastructure: our software is built on a secure and scalable infrastructure, leveraging industry-leading cloud platforms such as AWS, Google Cloud, or Azure. These platforms provide advanced security features, including data encryption, access controls, active attack monitoring, and robust network security.

  2. Data Encryption: we employ encryption mechanisms to protect sensitive payment data both in transit and at rest (including backups). This ensures that your information remains encrypted and unreadable to unauthorised parties.

  3. Access Controls: we implement stringent access controls to ensure that only authorised individuals can access your data and systems. User authentication, role-based access control (RBAC), and multi-factor authentication (MFA) are among the measures we employ to protect against unauthorised access.

  4. Regular Audits and Monitoring: we conduct regular security audits and implement robust monitoring systems to detect and respond to any potential security threats or breaches. This allows us to promptly identify and mitigate risks to maintain the integrity of your data.

  5. Compliance and Certifications: we adhere to industry best practices and comply with relevant regulations and standards, such as GDPR, PCI DSS, and ISO 27001. Our commitment to compliance ensures that your data is handled in accordance with the highest security standards.

  6. Ongoing Security Updates: we proactively monitor and update our software to address emerging security threats and vulnerabilities. This includes applying security patches and updates to ensure that our systems are fortified against known risks.

  7. Employee Training and Awareness: we prioritise security education and awareness among our employees. Regular training programs are conducted to ensure that our team members understand and adhere to strict security protocols.

At Baseella, we recognise that security is an ongoing process, and we continuously strive to enhance our security measures to stay ahead of evolving threats. Our commitment to security means you can have peace of mind, knowing that your data and systems are protected by state-of-the-art security practices.