Our Commitment to Privacy

At Baseella Ltd, a private limited liability compnay registered in England and Wales under company number 13458507, your privacy is one of our primary concerns. As the data controller for our website, we are dedicated to protecting your personal information and using it strictly to address any inquiries you might have or deliver the products and services you’ve requested. Your personal data will not be disclosed to third parties for marketing purposes, nor will it be used for marketing without your explicit consent.

How to Contact Us

If you have any queries about how we handle data, feel free to contact us. You can reach us by using the contact form on our website, sending us an email, or giving us a call. All our contact details are available on the website.

Legal Basis for Data Collection

We gather information from you based on your consent, which is clearly indicated each time you willingly provide us with your information. We may also process some of your data in order to optimize our website performance, a process that relies on our legitimate interest to improve the operation of our site.

In essence, we collect data for these purposes:

  • Delivering our services
  • Providing prompt responses to inquiries
  • Facilitating communication with our visitors
  • Enhancing the operation of our website
  • Ensuring our website functions optimally

Data We Collect

Contact Forms/ Subscription to Our Blog

When you reach out to us, subscribe to our blog, or input information in a form to book an appointment or request further communication, you voluntarily give us your personal information. This information is encrypted for secure transmission, as you can verify from the padlock icon in your browser’s address bar.

While we employ encryption to safeguard your data, it is important to note that Internet-based transmissions are not 100% secure. Thus, you’re always welcome to contact us through other means like phone calls.

Web Server Logs and Security

Every visit to our website automatically saves information about your device, operating system, browser, and IP address in log files. This data may also include details of how you interacted with our site. This practice helps enhance website security and troubleshoot potential issues.

Cookies

Our website uses ‘cookies’, which are data packets stored on your hard drive to improve your site access and identify repeat visitors. Cookies serve numerous functions, including enabling essential features, providing usage analytics, enhancing security, among others. Cookies used by our site are in no way associated with any personally identifiable information.

For further details about the cookies we use, please refer to our Cookie Policy.

Your Rights

Under the General Data Protection Regulation (GDPR) of the United Kingdom and European Union, you possess various rights concerning the personal data we hold about you:

    • Right to information – You can know if we hold personal data about you

    • Right to access – You can view and get a copy of any personal data we hold that concerns you

    • Right to rectification – You can have any inaccuracies within your personal data corrected

    • Right to erasure – You can request the removal of your personal data from our systems

Should you wish to exercise any of these rights, please contact us using the form or information provided on our contact page.